Intripid
Custom Odoo-based booking platform with automated team management and real-time sales tracking for adventure challenge tours.
ABOUT THE CLIENT
Intripid is a French event company that transforms iconic neighborhoods across major European cities into interactive playgrounds where corporate teams compete in themed challenge tours.
Industry: Event Services & Team Building
Headquarter: Paris, Île-de-France, France
Client since: 9 months
Website: intripid.fun
The challenges
The client needed to replace their existing website with a flexible platform capable of managing complex event bookings in real-time while automating internal operations.
Intripid approached the team with specific business requirements:
- Redesign the website to enable online sales of motivational events with seamless customer journey from discovery to purchase
- Implement a highly flexible content management system allowing real-time product configuration
- Create a multi-option order system with integrated payment processing
- Build a backend system for sales tracking, event planning, and automated task distribution among team members
- Ensure the platform could handle dynamic event scheduling and resource allocation
This required a comprehensive solution that would streamline both customer-facing booking processes and internal team coordination.
Solution
The team delivered a fully integrated platform built, transforming both the customer experience and internal operations. Key components included:
- Complete website redesign using Odoo Website Builder for maximum flexibility
- Implementation of Stripe payment gateway for secure online transactions
- Development of a custom booking flow with multiple configuration options
- Integration of Sales Management covering the entire customer journey from lead to conversion
- Automated task assignment system with queue mechanism for team specialists
- Real-time reporting dashboard for revenue and expense tracking
- Project management module for event planning and execution
The solution created a seamless ecosystem where customers can easily book events online while the internal team automatically receives organized tasks and real-time insights into business performance.
"Intripid's business required extreme flexibility - every event is unique, every city is different. We built them a platform that adapts in real-time to their needs while automating the heavy lifting, so their team can focus on creating unforgettable experiences instead of managing spreadsheets.
"
Head of the Odoo Department, SOLVVE
Oleg Vatsyak
Website Redesign
Custom-built on Odoo Website Builder with enhanced functionality and improved navigation tailored to event booking flow.
Payment Integration
Stripe payment gateway implementation for secure and seamless online transactions.
Sales Automation
Complete sales cycle management from initial interest to final booking with automated task distribution.
Real-Time Analytics
Live reporting dashboard providing instant visibility into revenue, expenses, and operational metrics.
Task Queue System
Automated assignment mechanism distributing event tasks among team specialists based on availability and expertise.
Results
1.
Launched a new fully functional website with significantly improved user experience, resulting in a streamlined booking process from initial page visit to completed purchase.
2.
Implemented comprehensive sales automation covering the entire customer journey with automated task distribution to team members, eliminating manual coordination and reducing operational overhead.
3.
Established real-time online reporting system providing instant visibility into revenue and expenses, enabling data-driven decision-making and improved financial control across all event operations.
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